CONFERENCE AGENDADownload Agenda(PDF)
08:00

Registration Opens

Level 4, Hall 405 from 8:00am to 10:00am. Thereafter, Registration at Halls 403 and 404

08:50

Opening Address

:

  More information coming soon

Speaker(s) of this session

Dr. Lynda Gratton

Thinkers50, Organisational Management Thought-Leader & Professor of Management Practice
London Business School

10:30

Morning Coffee Break & Expo Viewing

12:45

VIP Networking Lunch & Expo Viewing

14:15

Lead Your Organisation to Greatness - Master the 12 Disciplines of Leadership Excellence

Exclusive Master Series
“Leaders are never satisfied; they continually strive to be better,” suggests world-renowned business and success coach, Brian Tracy. With the disruptive nature of the current global economy and workplace and evolving employee needs, business leaders face constant scrutiny and must consistently improve their leadership qualities to drive maximum effectiveness and growth for their organisations. 

Whether your company needs to innovate and raise productivity, enhance problem-solving or increase sales and boost income – when put into practice, Brian’s straightforward and proven disciplines of leadership excellence will create long-lasting positive changes in the day-to-day management of your people and organisation. 

With change being the only real constant today, strong leadership practices, agility, and the ability to build an effective and motivated team are keys to success in management.

In this invaluable and insightful session, Brian will leverage on his ground-breaking research and best-selling book; 12 Disciplines of Leadership Excellence to help you master the fundamentals of great leadership and transform your organisation. Discover the tenets of leadership and learn:

  • How to apply 12 timeless leadership principles and manage the forces of change    
  • How to develop a clear personal plan of action that will transform your life into exactly what you want it to be    
  • How to build a disruption proof team and lead your company to maximum results

Speaker(s) of this session

Joydeep Bose

President & Global Head of HR
Olam International

15:45

Afternoon Coffee Break & Expo Viewing

17:15

End of Day 1 Conference

08:00

Registration Opens (Level 4)

08:50

Opening Address

:

More information coming soon

Speaker(s) of this session

D N Prasad

Director and Head of Google People Services, APAC
Google

10:30

Morning Coffee Break & Expo Viewing

12:00

More information to follow

12:45

Networking Lunch & Expo Viewing

15:45

Afternoon Coffee Break & Expo Viewing

17:15

End of Day 1 Conference

08:00

Registration Opens (Level 4)

08:50

Opening Address

:

Cracking the Code of Employee Disengagement

Companies in the top tier of employee engagement outperform their peers by 147% in earnings per share and have a 90% better growth trend than their competition. However, 87% of global workers are not engaged... sleepwalking through their day. In fact, the Asia-Pacific region has the highest rate of employee disengagement globally - at 89%. 

How can you inspire employees (yes, even Millennials) to get off the sidelines and get into the game? 
Based on her best-selling book, If Not You, Who? Cracking the Code of Employee Disengagement Jill Christensen will take you through her four-step strategy to turn disengaged workers into a unified high-performing team, resulting in increased profits, customer satisfaction, productivity, and retention. 

During the course of this session, you will learn how to:

  • Identify a disengaged employee and know the No. 1 reason employees don’t engage.
  • Champion a proven four-step strategy that you can apply immediately to re-engage employees.
  • Engage senior leaders in your overall employee engagement strategy.
  • Move forward with clarity on next steps and inspire employees to achieve their goals.

Speaker(s) of this session

Jill Christensen

Top 100 Global Employee Engagement Influencer, 2017

10:30

Morning Coffee Break & Expo Viewing

12:45

Networking Lunch & Expo Viewing

14:15

Employee Experience - Hassle Maps

  • How do we redesign the employee experience by looking at the negatives/ hassles our employees and managers face?
  • Walk through case study of one of Merlin Entertainment’s attractions that went through redesign as a result of hassle maps.
  • Practical ways to implement hassle maps in your organization, for it to add value, and get leadership buy in.


More information coming soon

Speaker(s) of this session

Joelle Kong

HR Director - Midway Asia
Merlin Entertainments

15:00

More information to follow

15:45

Afternoon Coffee Break & Expo Viewing

17:15

End of Day 1 Conference

08:00

Registration Opens (Level 4)

08:50

Opening Address

:

Future-Proof your Talent

Rapid technological advances are affecting everything, including talent management. As businesses transform to enable digital implementation, with talent now available on demand and contingent workforce trends on the rise, we no longer talk so much about the 'war for talent', but how to best manage and develop the current talent available.

Talent management strategies conceived over the last ten years are slowly losing their relevance and becoming obsolete. It is now time for a fundamentally new approach that takes into account the great uncertainty businesses are facing today.

New tools and solutions in the market are thankfully enabling talent management to be easier and more efficient. However, in turn, new norms of a modern talent management strategy are slowly appearing and adding more complexity to the situation.

With regional experience in multi-industries such as hospitality, retail, join Nian Tze as she shares:

  • The common Talent Management challenges organisations are facing today
  • How to modify or change your current Talent Management Framework to create a more agile workforce
  • Ways you can manage, cultivate and develop your employees into the ‘Talent of Tomorrow’

Speaker(s) of this session

Chee Nian Tze

Group Human Resource Director
Al-Futtaim Retail Asia (Former Robinsons)

10:30

Morning Coffee Break & Expo Viewing

11:15

Championing Seamless HR Alignment Across the Region

With popular dining brands, now including Ding Tai Fung, Food Republic, Toast Box and Carl’s Jr, BreadTalk Group opened its first outlet in Singapore about 18 years ago.

Over the years, their HR department has of course played a crucial role in the business’ expansion, overseeing some 7,000 employees working in almost 1,000 outlets across 17 countries.

While the group's old growth formula allowed it to expand rapidly into new territories, this acceleration of events also led to various distinct HR practices across different countries and overall misalignment between markets.

Having witnessed first-hand the challenges, as well as opportunities, that such a quick expansion entails, Bryden Toh, is well versed with the fact that every country is unique and will always aim to champion its own culture, different labour laws and employments practices.

Join his session to understand how you can:

  • Align your HR practices across all your regional offices
  • Understand and embrace the behavioural shifts that underpin this process
  • Support strong employee engagement and empowerment practices to create harmonious, inclusive and resilient workplaces throughout the region

Speaker(s) of this session

Bryden Toh

Vice President, Human Resources
Breadtalk Group

12:00

Total Rewards: The Evolving Landscape and Emerging Trends

Today’s disrupted work environment encourages a job-hopping culture. We now know that employees join and remain with organisations for a much longer list of reasons than previously expected. The total rewards model therefore had to evolve over the years to better adapt to the needs of employees and help employers attract, motivate, engage and retain the best talent to support their organisation’s vision.

Being overall more holistic and more closely aligned and linked to business strategy than ever before, the total rewards model plays an important role in any organisation.

Join Hans Han as he takes us into a deep dive to find out more about the emerging trends in total rewards by addressing:

  • Pay for Performance – Are Performance Ratings and Incentive Programs still relevant?
  • Beyond Pay – What Health and Wellness Plans can be added to your Benefits Program?

Speaker(s) of this session

Hans Han

Regional Head, Compensation & Benefits
Bridgestone Asia Pacific

12:45

Networking Lunch & Expo Viewing

15:45

Afternoon Coffee Break & Expo Viewing

17:15

End of Day 1 Conference

08:00

Registration Opens (Level 4)

08:50

Opening Address

:

More information coming soon

Speaker(s) of this session

Maranda Barnes

Director of Communications & Co-Founder
TWG Tea Company

10:30

Morning Coffee Break & Expo Viewing

12:45

Lunch Break & Expo Viewing

15:00

More information to follow

15:45

Afternoon Coffee Break & Expo Viewing

17:15

End of Day 1 Conference

08:00

Registration Opens (Level 4)

08:50

Opening Address

09:00

Unconventional Practices Through Agile HR For Business Success

Titansoft started its Agile transformation back in 2014 and with the adoption of an agile framework across all work processes. Naturally affecting the organisation on various levels, the HR function was also heavily disrupted but ready for this much needed refresh.

Numerous HR policy and procedure changes were required to support the Agile environment, thus triggering changes to as, well as the introduction of, non-conventional HR practices  - such as no minimum working hours, removal of performance reviews, self- oraganizing teams and self-promotion practices.

Join Jasmine to hear a fresh perspective on the application of Agile HR and factual data to support this as she takes us through:

  • Ideas of non-conventional Agile HR practices that positively impact employee retention
  • The creation and implementation of a safe and engaging work culture for Gen Y/Millennials
  • Lessons learned from this transformational journey – what worked and what didn’t

Speaker(s) of this session

Jasmine Huang

HR & Operations Manager
Titansoft

:

Building High Performance Teams On a Lean Budget

Creating, motivating and growing a high-performing team with limited manpower and resources is no easy feat. Up-skilling is now not only a requirement in order to adapt to a constantly evolving workplace and volatile environment, but also amongst employees’ expectations. Not only does learning and development contribute to engagement, it also encourages employees to ‘give their all’ to their organisation, which in turn prospers. However, no matter how important this may be, it is often a factor that is overlooked because of one main reason; the cost.

In this competitive market, Fitness First understands the need to develop and upskill their workforce – without having to set aside a huge budget. Being one of the largest fitness brands in the world with 92 clubs and over 222,000 members, Fitness First has over 558 employees to engage and retain, in Singapore alone.

Hear about how the group transformed their learning practices, developed their employees and increased retention rates over a period of 6 months.

In this informative session, join Eric Goh as he shares:

  • How to achieve more with a lean training budget
  • How to implement bite-size and social media training
  • The behavioural shifts within the organisation
  • How to make every department a training department

Speaker(s) of this session

Eric Goh

Human Resources Manager
Fitness First Singapore

10:30

Morning Coffee Break & Expo Viewing

12:45

Networking Lunch & Expo Viewing

15:45

Afternoon Coffee Break & Expo Viewing

17:15

End of Day 1 Conference

08:00

Registration Opens (Level 4)

10:00

CxO Think Tank – Leading in Transformative and Challenging Times

C-Suite Panel Discussion
Besides dealing with slow business activity in today’s uncertain economic climate, CxOs also face constant pressure to embrace innovation, increase productivity, inspire vast workforces and build business sustainability to stay ahead of the curve.

How are you, as a business leader and employer, transforming your organisation for continued success and supporting your workforce to cope in these challenges times?

Join this insightful and thought-provoking Panel Discussion to hear C-suite leaders debate and deliberate about today’s and tomorrow’s most pressing C-level challenges and opportunities.

Speaker(s) of this session

Jocelyn Ang

Chief Operating Officer
NETS

Low Peck Kem

Chief HR Officer & Senior Director (Workforce Development)
Public Service Division, Prime Minister’s Office

Ng Weiwen

Economist, ASEAN
ANZ

Joan Koh

Managing Director
Nielsen, Singapore & Malaysia

10:45

Morning Coffee Break & Expo Viewing

13:00

VIP Networking Lunch & Expo Viewing

14:30

Busting Bureaucracy & Building a Change Platform

Exclusive Master Series
Change is inevitable in the digital age. To remain competitive, many organisations are in the midst of a large scale change programme. The end goal may be a strategy reboot, a cultural transformation or a capability upgrade.  The problem is, most change programmes are defensive—they’re more about catching up than leading; they’re expensive—they consume vast quantities of organisational time and money; and they’re shallow—they fail to change the fundamental DNA of the organisation.

Given this, it’s no wonder that so many companies get caught out by the future.  What’s needed is a fundamentally new approach to change. Instead of being episodic, change must be continuous.  Instead of being scripted at the top, it must emerge from below. Instead of being “rolled out,” it must be “rolled up.”

Leveraging his research and pioneering work on strategic “resilience”, Professor Gary Hamel will lay out a blueprint for Management 2.0 and help you to create an organisation fit for the future.

Join Prof Hamel in this highly provocative hands-on workshop as he equips you with the skills to help your company:

  • “Hack” the management processes and recognise the warning signs of “strategy decay”    
  • Overcome the risks of denial    
  • Manage the make-or-break challenges that will drive competitive success in the “creative economy”    
  • Build a future-oriented vision that is powerful enough to overcome the gravitational pull of the past    
  • Accelerate the shift of resources from legacy programmes to future-oriented initiatives    
  • Weave the principles of resilience into every management process and practice

Speaker(s) of this session

Marcus Buckingham

World’s Leading Expert on Talent, Internationally Renowned Thought Leader & Business Expert

16:00

Afternoon Coffee Break & Expo Viewing

17:30

Closing Remarks

17:45

End of Day 2 Conference

08:00

Registration Opens (Level 4)

10:00

Morning Coffee Break & Expo Viewing

12:15

Networking Lunch & Expo Viewing

15:15

Afternoon Coffee Break & Expo Viewing

16:00

More information to follow

17:30

Closing Remarks

17:45

End of Day 2 Conference

:

Creating Successful Collaborative Workspaces

Nowadays, workplace strategy is focused on creating spaces that allow employees to realise their full potential. Gradually turning into ‘destinations’ that individuals look forward to coming to every morning (rather than just a place to work), more and more organisations are determined to overhaul their workspaces to enable better employee relaxation, foster connectivity, encourage collaboration and stimulate innovation and creativity.
 

Showcasing some of the most exciting and progressive working environments in Singapore, Eileen Oh, Associate Director, People Services from Changi Airport Group, Dr. Andrew Epaphroditus, Director Health & Productivity from GSK and Bhawna Gandhi, Head of HR from Danone will take you on a journey to discover how they encourage their employees to think out of the box, break down the silos in their companies and promote better work flow and relaxation to create high-performing organisations through effective and innovative use of space.

Speaker(s) of this session

Dr. Andrew Epaphroditus Tay Swee Kwang

Director (Health & Productivity) – Singapore, Health Shared Services
GlaxoSmithKline

Eileen Oh

Associate Director, People Services
Changi Airport Group

Bhawna Gandhi

Head of HR
Danone (Singapore)

08:00

Registration Opens (Level 4)

09:15

The Employee Experience Challenge

The global ‘employee experience’ phenomenon is taking the business world by storm! The #1 workplace in the World, rated by employees, is an organisation committed to the employee experience approach from pre-hire to retire.

Taking into account everything that affects employees – from technology to physical infrastructure and leadership styles - it is proving itself by delivering a distinct competitive advantage in attracting and retaining the best staff. HR practitioners all over the world are now being asked to reform organisations and the way people perceive them with the employee ‘experience’ very much in mind.

Facilitated by Ben Whitter, the World's "Mr Employee Experience”™, join this interactive roundtable session to discuss and share with peers your thoughts and experience in building Employee Experience for today's workforce. Have some fun and discover how companies and teams are embracing this concept. 

Speaker(s) of this session

Eileen Oh

Associate Director, People Services
Changi Airport Group

10:00

Morning Coffee Break & Expo Viewing

12:15

Networking Lunch & Expo Viewing

14:05

Design Thinking for Improved Candidate and Employee Experience

A digital revolution is currently taking place, and HR is smack in the middle of it!

Today, candidates as well as employees demand more customer-focused touch points and prefer to transact digitally. How can we therefore improve the overall candidate and employee experience throughout the business?

Design Thinking, once predominantly used in redesigning existing work processes, can be used to redesign the on-boarding process in order to mould a new recruit into a productive employee within their first 90 days. See the world through a potential job candidate's eyes and see your organisation through your new employee's eyes.

Learn how to map out a user experience design (UxD) for your target profile and identify customer touch points to come up with various ways to enhance the existing on-boarding experience. Lawrence Chan will take you on a journey to help your employees better assimilate to your organisation culture, and improve your overall employee experience and engagement with the organisation. Through this session you will:

  • Understand Design Thinking
  • Recognise the role of extreme users
  • Empathize by seeing the world through your employee's eyes
  • Map out a User Experience Design (UxD)
  • Grasp ideation techniques

Speaker(s) of this session

Lawrence Chan

Senior Manager, Learning & Development
NTUC Income

15:15

Afternoon Coffee Break & Expo Viewing

16:00

More information to follow

17:30

Closing Remarks

17:45

End of Day 2 Conference

08:00

Registration Opens (Level 4)

10:00

Morning Coffee Break & Expo Viewing

12:15

Networking Lunch & Expo Viewing

15:15

Afternoon Coffee Break & Expo Viewing

16:00

More information to follow

17:30

Closing Remarks

17:45

End of Day 2 Conference

08:00

Registration Opens (Level 4)

10:00

Morning Coffee Break & Expo Viewing

12:15

Lunch Break & Expo Viewing

15:15

Afternoon Coffee Break & Expo Viewing

17:30

Closing Remarks

17:45

End of Day 2 Conference

08:00

Registration Opens (Level 4)

10:00

Morning Coffee Break & Expo Viewing

12:15

Networking Lunch & Expo Viewing

15:15

Afternoon Coffee Break & Expo Viewing

17:30

Closing Remarks

17:45

End of Day 2 Conference