Dylan Choong

Regional Director, Human Resources
Sephora South East Asia & Pacific
An Organisational Transformation Journey - Key Learnings

Owned by LVMH Moët Hennessy Louis Vuitton and known as an established brand internationally, French cosmetics store, Sephora, is still fairly new to Southeast Asia.

Regarded as a trailblazer in its industry thanks to its disruptive spirit and constant innovation, the organisation still boasts a start-up culture with a fast-paced, energetic and ambitious environment.

With an expanding base of over 200 stores across the Asia Pacific region and an industry disrupted by digitalisation, Sephora is now undergoing an organisational transformation - a journey that started with the acquisition and integration of a digital e-commerce start-up - Luxola.

In achieving Sephora’s vision, the HR department has taken a long term view to reconfiguring the business and rebuilding capabilities that are centered around the organisation’s customers.

Join Dylan for this informative session as he takes us through:

  • The HR department’s key learnings, tips, techniques and framework.
  • HR’s focus on its’ people and architectural efforts in building an organisational design created for growth, connection and engagement.
  • How the organisation’s leaders are being equipped as creative, focused and sustainable change agents.