Edie Raether, CSP

Change Strategist & Author
Dealing with Difficult People – Conflict Resolution Tips and Tricks

As a Manager or Leader, it is YOUR job to keep your department running smoothly and ‘tame the everyday tigers’ you may have on your team.

In this short and informative presentation, Edie will tell you how you can be proactive (rather than reactive) to conflict and how to develop the skills needed to ‘change’ the situation rather than ‘cope’ with it. She will also give you some useful tips to develop time and energy management skills as well as coping mechanisms and stress management strategies in the workplace.

Creating the Action Advantage and an ROI (Return on Innovative Intelligence), Edie Raether is an international authority on breakthrough thinking for personal development and excellence in sales, leadership and life. A Change Strategist and expert on the neuroscience of success, influence, and emotional, intuitive and innovative intelligence, Edie’s programmes engage whole-brain performance for personal renewal, strategic positioning, and organisational change.

With over 35 years of experience in behavioral counseling and coaching, Edie will challenge the way you think and change the way you do business.  She has empowered over 3,500 professional associations, educational and government organisations, and Fortune 500 companies on five continents including IBM, Oscar Mayer, S.C. Johnson, SHRM, ASTD, the EPA, General Motors, Nationwide, Kimberley Clark and the Marriott.

An internationally acclaimed, bestselling author, Edie’s seven books have been translated into numerous languages and include: Winning!  How Winners Think – What Champions Do, Why Cats Don’t Bark, Stop Bullying Now, and Forget Selling! 12 Principles of Influence and Persuasion in Sales, Leadership and Life.
She is also an expert resource for hundreds of publications such as The Wall Street Journal, USA Today, the New York Times, The Chicago Tribune, Prevention, INC, Newsweek, NBC and Reuters.

Sponsors & Partners