The relationship you build with your employees is more important than the relationship you build with your customers. Think about it. In today’s world, it is not your product or service that is growing your bottom line but the experience your customers tweet about. The path to profitability and business growth is therefore through employee engagement.
You will discover why engaging today’s employees is different, how to build a culture that makes the best and the brightest want to beat a path to your door and how to use employee engagement as the ultimate competitive advantage. Happy employees deliver great customers service and happy customers come back time after time!
Voted one of the Top 15 Business Growth Experts to watch by Currency Fair, Meridith Elliott Powell is an award-winning author, keynote speaker and business strategist. With a background in corporate sales and leadership, her career expands over several industries including banking, healthcare and finance. Meridith worked her way up from entry-level to earn her position in the C-Suite. She is a Master Certified Strategist, Executive Coach and Certified Speaking Professional and a member of the prestigious Forbes Coaching Council.
She is the author of four books, including Winning In The Trust & Value Economy (a finalist in the USA Best Book Awards) and her latest “Own It: Redefining Responsibility – Stories of Power, Freedom & Purpose about how to build cultures that inspire ownership at every level to create profits at every turn. Meridith is also regularly featured in publications such as Forbes, Fast Company, Inc., Investment News, and American Banker among others.